Eagle Eye DVR FAQ - The five questions posted most recently:

How do I change into bridged mode on the Aliant SpeedStream Modem 4200?

Wed, 10 Mar 2010 18:53:56 GMT

How do I change into bridged mode on the Aliant SpeedStream Modem 4200?

This modem does not have an explicit option to switch to bridge mode. Instead, it automatically detects what method you're trying to use.

1.� Connect the router to the computer, and configure for PPPoE with the proper username/password.

2. With the modem on and the router powered and connected, simply press and hold the reset button for four seconds (until the Pwr LED starts to blink) to clear the user name and password from the modem.

Alternatively, try going to http://192.168.2.1/brgmode.htm to set the modem into bridged mode (note: may not work with all revisions)

How can I see all 32 cameras using the web client? Right now, I'm only getting the first 16.

Wed, 16 Sep 2009 11:34:06 GMT

Open the index.html file in the DVR SYSTEM/web folder with Notepad. Change this line:

Save and close.

I'm having issues with Internet Explorer 8 loading the ActiveX control.

Thu, 09 Jul 2009 16:34:00 GMT

The new MS IE8 makes a few changes to the security controls, and disables some ActiveX controls automatically. To change this, go to TOOLS > Internet Options > Security tab, and reset the Internet security like so:

Once the settings have been changed, restart the browser and try to reload the DVR activeX control again. Once all is done, and the DVR control�is working, reset the security controls back to their default positions.

Warning Message: DVR Main i/o error (9999)

Wed, 08 Apr 2009 19:04:27 GMT

This message indicates that the Text-to-Video Database has exceeded 1GB. The simplest solution: create a new text DB in a different location on the hard drive.

I'm experiencing random camera feeds that "freeze" and/or stop recording without reason... sometimes the entire system locks! Why?

Thu, 20 Nov 2008 17:12:41 GMT

There are a number of possibilities for this extremely rare occurence, but the most likely cause is camera input signal failure. This is where the signal coming into a DVR from a camera is somehow distorted or otherwise compromised.

First, check to ensure that the camera cable and connectors are solid and properly made. Second, check the camera itself - and the camera power supply - to ensure that there is no fault with the unit or the local wiring. Temporarily swap out the suspect�camera and wiring with a known good unit and cable and re-test.

Next, if the camera is not the problem, then check to make sure the DVR board is properly seated (plugged) into the PCI slot. Check the board itself to ensure there are no loose connectors or unsoldered wiring.

After that, check the "pigtail" connector cable. This can be a source of issues if the connector has�suffered damage due to too much cable weight stressing the small individual camera wires. Swap it out with a known good connector and re-test.

Finally, check the computer hardware and operating system. This means test the RAM, the Hard Drive(s) and even the video card, the mainboard and the computer power supply. And, if absolutely necessary wipe Windows and re-install the whole system and drivers from scratch.