An Active X Control Module is required to use the camera viewing portions of this online DVR; it may take some time to download and install depending on the speed of your connection - please be patient!
You may see a yellow bar appear at the top of your Internet Explorer browser, like the one shown below:
To view the DVR Demo, you will need to install this ActiveX control. To do so, click on the yellow bar and select the Install ActiveX Control option, as shown here:
You will then be shown a message asking you to authorize the ActiveX Control installation, like so:
Select the "Install" option. After a few moments, the DVR Live view should appear. If not, try Refreshing the connection (press F5 on your keyboard).
If necessary, please adjust your Active X Control Installation settings accordingly - if you are running Windows2000 or XP Pro, you may need Administrator privileges.
Also, some firewall and "pop-up" blocking software may interfere with the ActiveX Control. Such sotware may be required to be disabled before the viewer will function properly.
For additional information, see our FAQ section for troubleshooting suggestions:
FAQ: Web Client Connection Issues with Windows XP SP-2
FAQ: Web Client Connection Issues with Windows VISTA